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You can contact Xilinx for additional information and assistance in the following ways.
Enter http://www.xilinx.com. Click on the Service and Support option on the Xilinx Home Page. Use the Customer Service and Support page to get answers to your technical questions. You can use the Answers Search option to search the Answers database, file download area, application notes, XCELL journals, data sheets, and expert journals.
The telephone hotlines give you direct access to Xilinx Application Engineers worldwide. You can also e-mail or fax your technical questions to the same locations.
| Location | Telephone | Electronic Mail | Facsimile (Fax) |
|---|---|---|---|
| North America | 1-800-255-7778 | hotline@xilinx.com | 1-408-879-4442 |
| Japan | 81-3-3297-9163 | jhotline@xilinx.com | 81-3-3297-0067 |
| France | 33-1-3463-0100 | frhelp@xilinx.com | 33-1-3463-0959 |
| Germany | 49-89-9915-4930 | dlhelp@xilinx.com | 49-89-904-4748 |
| United Kingdom | 44-1932-820821 | ukhelp@xilinx.com | 44-1932-828522 |
| Corporate Switchboard | 1-408-559-7778 |
Note: When e-mailing or faxing inquiries, provide your complete name, company name, and phone number. Also, provide a complete problem description including your design entry software and design stage.
ftp://ftp.xilinx.com
The FTP site provides online access to automated tutorials, design examples, online documents, utilities, and published patches.
xdocs@xilinx.com
Include the word “help” in the subject header. This e-mail service provides access to the Customer Service and Support page from the Xilinx World Wide Web Site. On the Xilinx home page, click on Service and Support, and use the Customer Service and Support page to get answers to your technical questions.